3VR Security Inc., the global leader in intelligent surveillance and search, has announced that Union Savings Bank’s integration of 3VR technology with Fiserv’s Cleartouch bank platform has been recognized by Bank Technology News as one of the most successful community bank IT initiatives of 2009. The integration allows Union Savings to connect data from teller operations directly with the 3VR video surveillance platform to protect their organization and account holders from fraud. The combined solution enables the bank to tag and thereby pinpoint video footage for individual transactions or accounts, dramatically cutting the time needed to research and identify fraudulent transactions and facilitating immediate response and crime prevention.

Union Savings Bank, which has deployed 3VR in all of its 18 branches with the help of Connecticut integrator United Alarm Services, has seen significant results from this integrated solution: “We can now locate video footage of individual transactions, do cross searches and search video by account or transaction type,” said Bill McNamara, senior vice president of technology and security, Union Savings Bank. “The integration of 3VR with our Cleartouch teller system enables us to easily surface the face of a perpetrator when we know a fraudulent transaction has taken place, which really expedites the identification and prosecution of the criminal. The solution has been a significant part of our success. We've seen a reduction in our fraud of roughly 80% year-over-year from 2008 to 2009.”

Fiserv’s Cleartouch bank platform enables financial institutions to record and save data from every teller transaction. With the integration of 3VR’s intelligent and searchable surveillance platform, security personnel can use 3VR’s unique search capabilities to search the video based on transaction number, type or timestamp, among other vectors, to instantly obtain a video history of the account or transaction, streamlining the crime prevention process and making it easier and faster to identify fraud.

Once footage of a suspected fraudulent transaction is located, 3VR’s advanced analytics, including facial recognition, enable comprehensive analysis of all captured footage to determine whether there are additional incidents related to other accounts or locations. For instance, for any given account, the 3VR system can verify whether the account holder is conducting a transaction or if someone else is trying to access the account and immediately alert security personnel if needed. Additionally, if a suspected fraudster is identified, 3VR can surface other instances involving that person based on facial surveillance.

“We are proud to be part of this award winning solution,” said Al Shipp, CEO, 3VR. “3VR’s open platform approach enables us to combine teller systems, video analytics and industry leading video management so that we can facilitate unique solutions like this one for Union Savings. The combination of Fiserv and 3VR technologies provides a powerful and easy-to-deploy security solution with significant and tangible results of which all financial institutions should take note.”